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Responsible Gambling at LuckyDays

At LuckyDays, we are committed to providing a safe and enjoyable gaming environment. We believe that gambling should remain a form of entertainment, never a source of stress or financial difficulty. Our responsible gambling tools and resources are designed to help you stay in control at all times.

Our Commitment to Player Safety

LuckyDays takes player protection seriously. We operate under strict licensing requirements and implement industry-standard measures to promote responsible gaming. Every player deserves a transparent, fair, and secure experience.

Self-Management Tools

We offer a range of tools to help you manage your gambling activity. These features are available directly in your account settings.

  • Deposit limits (daily, weekly, or monthly)
  • Loss limits to control how much you can lose within a set period
  • Wagering limits to cap the amount you bet
  • Session time limits and reality check reminders
  • Cooling-off periods for temporary breaks
  • Self-exclusion for extended periods

Recognising Problem Gambling

It is important to be aware of the signs that gambling may be becoming a problem. Ask yourself the following questions honestly.

  • Do you spend more money or time gambling than you intended?
  • Do you chase losses by continuing to play?
  • Has gambling affected your relationships or daily responsibilities?
  • Do you feel anxious or irritable when not gambling?
  • Do you borrow money or sell possessions to fund gambling?
  • Do you hide your gambling activity from others?

If you answered yes to one or more of these questions, we encourage you to seek support and consider using our responsible gambling tools.

Self-Exclusion Options

LuckyDays provides several self-exclusion options depending on your needs.

OptionDurationDescription
Cooling-off period24 hours to 30 daysTemporary break from all gambling activity
Self-exclusion6 months to 5 yearsExtended exclusion from your account
Permanent closureIndefinitePermanent account closure upon request

During any exclusion period, you will not receive marketing communications, and your account will be inaccessible.

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Protection of Minors

Underage gambling is strictly prohibited at LuckyDays. We enforce age verification procedures to ensure that only individuals who meet the legal gambling age can access our platform. We encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites.

Support and Resources

If you or someone you know needs help with problem gambling, the following organisations offer free, confidential support.

  • GamCare — provides information, advice, and counselling
  • Gamblers Anonymous — peer support groups worldwide
  • GamStop — self-exclusion scheme for online gambling
  • Gambling Therapy — online support and live chat services

Contact Us

Our customer support team is available to assist you with any responsible gambling enquiries. You can reach us through live chat or email at any time. We are here to help you enjoy LuckyDays responsibly and safely.